Network Status

PLANNED MAINTENANCE

 

Customer Impact: Services will be impacted for approximately 5 minutes during the maintenance window. Please be advised that services will restore without customer intervention.

 

8/19/26 - Telesystem has planned maintenance to update NTP server settings. We will need to reboot the equipment which will impact services for 10 minutes during the maintenance window. Please email us at support@trusttelesystem.com or call us toll free at 888.808.6111 with any questions.

9/1/2026:  Telesystem has planned maintenance for 9/1/26 between 12am-6am EST to upgrade a router. This activity will impact the services for approximately 360 minutes. Services will restore without customer intervention. Please email us at support@trusttelesystem.com or call us toll free at 888.808.6111 and reference ticket #1046276 with any questions 

 

8/19/2026- Emergency Maintenance: August 19, 2026, 12:00 AM–6:00 AM EST
All customers utilizing SIP trunks connected to Telesystem site equipment on the Blue Platform will be impacted by emergency maintenance from 12-6 AM EST.
Customer Impact: Services will be impacted for approximately 5 minutes during the maintenance window. Please be advised that services will restore without customer intervention.

 8/20/2026- Emergency Maintenance:
Telesystem will be performing a maintenance on hub equipment on August 20, 2026, from 2-6 AM EST. The services listed below will be impacted for up to 20 minutes during the maintenance window. Please be advised that services will be restored without customer intervention. If you have any questions regarding this maintenance, please contact us at support@trusttelesystem.com or call us toll free at 888.808.6111 and reference ticket 1046599