The Blog

As we welcome October and immerse ourselves in the beauty of the season, it's crucial to recognize that this month...

It’s back-to-school season again! As educational institutions gear up for the new academic year, there is more to worry...

As we navigate the digital landscape of today's business environment, cybersecurity has become a paramount concern for...

The rise of online banking has been a game-changer in the world of finance, providing convenience, accessibility, and...

The prevalence of data breaches in today's business landscape is staggering, with companies of all sizes and types...

As Valentine's Day approaches, love and romance aren't the only things in the air - cybercriminals are also on the...

In an era dominated by technological advancements, Artificial Intelligence (AI) has emerged as a transformative force,...

When you think of the holidays, you think of spending your time with loved ones, gift-giving, and holiday cheer;...

As our world becomes increasingly digitized, technology has brought businesses tremendous benefits. However, it has...

In recent years, businesses have been dealing with a rising number of data breaches and cyber-attacks that pose...

From fast-paced change to high employee turnover, the retail industry has always faced unique challenges; over the last...

Businesses are forced to adapt to survive in different ways every day. The COVID-19 pandemic brought the hospitality...

Every day, thousands of employees worldwide fall victim to phishing schemes. The Anti-Phishing Working Group (APWG)...

Since the pandemic, technology-enabled devices can be found everywhere and are fundamentally altering how we live and...

For decades, there has been a debate over how to reinvent healthcare in order to decrease costs and improve outcomes....

Employees have become accustomed to the freedom of working from home due to the pandemic. As a result, hybrid work has...

Developing technology in the education sector is a blessing and a curse depending on who you ask. Technology has helped...

SD-WAN was only introduced to mainstream networking practices in 2014 when the term was first coined. It is a virtual...

No business is immune to cyberattacks. Between January and July 2021, the FBI reported 2,084 ransomware complaints in...

Remote and hybrid workplaces remain the norm across many different industries and verticals even three years...

Cybersecurity has become a growing necessity for businesses. In the past ten years, cybercrime has transformed from...

In today’s digital world, the internet service for your business is the entire foundation of your operations. It’s...

Miniature supercomputers in your pocket are more popular now than ever before. According to Zippia, 85% of Americans...

The days of mad men sitting around deciding on the next big ad simply based on what they think is interesting are gone....

The big data analytics market is expected to reach $103 billion by 2023, according to Tech Jury’s April 2022 report....

Running a business means competition. Whether that competition is product, prices or shorter lines at checkout, you are...

On average, 20% of people will login to free WiFi when it’s available. Yet retail venues, shopping centers and large...

Around the world, consumers are interacting with AI-powered technology deployed by businesses in industries from food...

Location services are among the most powerful capabilities of mobile devices, enabling every use case from dating apps...

With the growing prominence of the hybrid workforce, it’s becoming increasingly difficult for businesses to maintain...

One of the biggest concerns for remote and hybrid teams is cybersecurity.

The nature of remote work opens up new...

Over time, organizations in every sector from education to health care have migrated more and more of their...

Overwhelmed by garbage — that’s basically what happens when your company is targeted by a distributed denial of service...

Monitoring and managing a complex network — which may span multiple offices and locations and face a wide variety of...

People are beginning to return to the office but some are choosing to continue to work remotely, creating a growing...

After the pandemic, it’s no surprise that patients and staff alike may be apprehensive about setting foot in the...

The pandemic has caused many companies to transition to remote work. With the widespread distribution of vaccines, some...

If it's true that you don't get a second chance to make a first impression, many companies are squandering untold...

When you opt for managed services, you're entrusting some of your most important IT operations to an outside provider....

Working from home doesn’t have to mean a decrease in security for your business. There are many ways to ensure your...

How can you ensure everyone on your Wi-Fi network has a strong signal? 

In a residential setting, this is relatively...

Seemingly overnight, Microsoft Teams became a staple of workplaces the world over. Although Microsoft has, over the...

How can you consistently meet customer expectations by providing the best possible customer service during each...

Real estate brokers are frequently on the go, moving from one property to another and then back to their agency offices...

Modern healthcare environments require reliable, economical and compliant communications solutions. In this context,...

Prior to the emergence of SD-WANs in the 2010s, corporate WANs went through several major evolutionary phases, starting...

Enterprise network security is the corporate equivalent of passport control or customs at a port of entry, for instance...

Downtime is costly for manufacturers —  by one estimate, unplanned outages can reduce the productivity of factories by ...

Managed network services are the applications and functions of a business network that have been entrusted to an...

The Internet of Things (IoT) is big and getting bigger all the time. According to data compiled by Statista, the IoT...

What is SIP ALG?

SIP ALG consists of two different technologies and is common on many commercial firewalls, routers, or...

Camera systems are key components of corporate security. But they’re often quite complicated to implement and maintain,...

Delivery and takeout operations have become more important to restaurant business models in the post-COVID-19 era. With...

Not all phone calls are created equal. Just on a technical level, a call from a landline is circuit-switched, whereas...

Extract: SD-WAN benefits include lower connectivity costs, better application performance and more modernized security...

At some point in the history of consumer and business technology, seemingly everything became “smart.” Smartphones,...

Have you ever experienced big fluctuations in Wi-Fi coverage quality, even while moving around your home? Now imagine...

If your car had a serious breakdown, would you try to fix it yourself? Unless you were yourself an experienced...

After decades of relying on MPLS service providers to connect their branches to data centers, many organizations began...

As the name makes clear, a unified communications (UC) solution encompasses multiple modes of business communication -...

Managed Wi-Fi systems have a reputation for being expensive and difficult to use - but they don’t have to be. With the...

How to work from home has become a relevant concern for many people over time, as more employers embrace telecommuting....

Enterprise cyber security is the defense of all applications, networks and IT infrastructures in a company against...

When it comes to support, what should customers expect from their telecommunications provider? Too often, these...

Network and business communications services can be technically complex and are vital to the success of keeping your...

Our customers are our top priority, and our sales team is typically the first point of contact. We can assure you,...

Unified communications and collaboration (UCC) is the enterprise equivalent of a Swiss Army knife. In other words, it...

Unified communications (UC) technology is the core of business UC solutions, which combine multiple channels into one...

Few recent tech ideas have been as hyped as the Internet of Things (IoT). It's not hard to see why: The IoT holds the...

Cybersecurity is too often like a high-stakes game of poker: Even though its participants have prepared for many...

Strong network security ensures the safety and integrity of your company's computerized activities. Without it, there's...

When an organization implements a unified communications (UC) platform, it brings all of its major communication...

The retail shopping experience is always changing. Think back to the early 2010s, when paying at checkout usually...

Customer communications now flow through many channels. The days of simply calling a 1-800 number to then navigate a...

As their workforces become more mobile and distributed, companies face a big challenge in keeping everyone in sync. Not...

In a contact center, first-call resolution (FCR) is one of the most revealing performance metrics, as it captures...

If you've ever changed the broadband service to your home, you might have come across marketing materials that tout a...

In the 1990s, the Netscape Navigator web browser – the first such application a lot of consumers used to access any...

A unified communications (UC) platform should be your ticket to easier team collaboration, with all workflows for...

As an employee or owner of a small or medium-sized business (SMB), it can be easy to think that your organization is...

Mobile and remote work is becoming more common in the U.S. A 2016 Gallup survey of 15,000 employed Americans revealed...

What's your reaction when you can't get good Wi-Fi service in your home? Assuming it's not a service provider issue,...

As their workforces become more mobile and distributed, companies face a big challenge in keeping everyone in sync. Not...

What if there were a single TV channel or app that carried everything you wanted to watch?

From "Game of Thrones" and...

When you stream video or browse social media on a personal device, you probably rarely, if ever, think about the...

What if you could operate a business phone system without any actual phone lines? That might sound like a contradiction...

Fast and reliable WLAN (Wireless Local Area Network) access is sometimes taken for granted, despite the wide range of...

A unified communications (UC) solution should be like a Swiss Army knife – versatile, unobtrusive and easy to use....

Server colocation is sort of like a bank for your IT infrastructure.

When you deposit money into a checking or savings...

Hosted VoIP is not new technology. Its roots trace back to the 1960s, but it really took off in the 2000s, growing...

On Oct. 21, 2016, internet users across the U.S. noticed many major websites and web-connected applications were...

What would you do if you couldn't get good water pressure in your home? You'd probably call a plumber or (if an...

Business phone systems are designed for a fundamentally simple task – connecting your organization to the outside...

Would your teams benefit from dedicated internet access (DIA)? Answering this question requires a close look at how...

You've likely heard of the concept of supply and demand, an important economic model that explains how prices are...

When was the last time you overhauled one of your core business systems, such as your PBX? Even with modern options...